Help Center
Step-by-step help for MyCertRenewal, written from the app as it works today.
New here? Start with Create your account and choose a plan, then Log an activity.
Getting started
- Create your account and choose a plan: Start on the Free plan with no card, then upgrade when you want found credit, the renewal plan or a team account.
- Add your certifications: Your certifications are the starting point: MyCertRenewal tracks each one’s renewal cycle and checks every activity you log against them.
- Import your badges from Credly: Bring in your certifications from your public Credly profile instead of typing them in.
- Your renewal cycles: Each certification you are maintaining has a renewal cycle: a window, a requirement and the credit counted toward it so far.
- A tour of the Command Center: The Command Center is your home screen: every renewal on one timeline, what is at risk, and what to do next.
Logging activities
- Log an activity: Log a conference, webinar, course or other activity once. MyCertRenewal checks it against every certification you hold and shows where it can count, each by its own certifying body’s rules.
- Start from a certificate or confirmation: Drop a certificate or confirmation on Log activity, or forward the email. The form fills in what the document states and shows the text it relied on. You check it and save.
- What the statuses and labels mean: MyCertRenewal uses two sets of words: labels that read the rules while you log, and claim statuses that track where each claim stands with the certifying body.
- Add evidence: the audit package: Each activity has an audit package: the documents that prove it, typed so the right ones go with each submission and any audit.
- The portal description and how to use it: Certifying bodies ask for a short description when you submit credit. MyCertRenewal keeps one, written in your own voice, ready to paste.
- Hold an activity as reserve: Hold as reserve marks an activity you are keeping back in case you need it.
- Forward an email to your Inbox: Forward the email, check the draft, save. Your activity and its proof are in without retyping a thing.
Evidence and records
- Store and find your files in the Evidence Vault: Keep every certificate, receipt and agenda in one place, and file each one where it counts.
- Fix or remove something you saved: Edit, undo or delete safely. Deleted something by mistake? Restore it from Recently deleted for 30 days.
Renewal planning
- Use your renewal plan: See the fastest legitimate path to every renewal, five different ways.
- Compare your totals with the certifying body’s portal: Record what the portal shows, and see exactly why it differs from your records.
- Explore certifications and plan your career: Compare certifications on cost, experience and role recognition, and see what to earn next.
Teams
- Share your records with an organization: Your employer can ask to see your certifications. Choose what they see, stop any time, and keep your records.
- Track certifications for people without a login: Keep someone’s certifications and evidence up to date for them, then invite them to sign in whenever you like.
- Team coverage and roles: See your team’s certifications at a glance, set what each role needs, and print the proof.
Account
- Notifications and reminders: Pick what you are reminded about and how far ahead, and get one tidy email a day at most.
- Download your records or close your account: Take everything with you in one ZIP, any time.
Still need help?
Still stuck? Email [email protected] and tell us what you were trying to do.
Track it all in one place
MyCertRenewal lets you log an activity once and see the credit it earns at each certification it applies to. Start free with up to 2 certifications.
Certification renewal and CPE/CEU tracking for IT and security professionals who hold more than one certification. MyCertRenewal is a ConsultraCloud product.
MyCertRenewal is a ConsultraCloud product.
App screens show sample data. All trademarks belong to their respective owners. MyCertRenewal is not affiliated with or endorsed by ISC2, CompTIA, EC-Council, ISACA, Cisco, Credly, Amazon Web Services or Microsoft.
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