Help Center / Account
Notifications and reminders
Applies to: All plans · Last updated October 9, 2026
Pick what you are reminded about and how far ahead, and get one tidy email a day at most.
What you can be reminded about
- Cycle deadlines, while you are still short of the requirement
- Certifications renewed by exam that are about to expire
- CE fees still unpaid, due at the end of the cycle
- Prerequisites at risk or lapsed (a certification another one depends on)
Choose your reminders
- Go to Profile → Notifications.
- Turn each reminder type on or off.
- Choose your lead times: any of 180, 120, 90, 60, 30, 14, 7 and 1 days before. The default is 90, 30 and 7.
- Select Email me a sample to see what a reminder looks like.
When they arrive
- Around 9 a.m. US Eastern each morning, from [email protected].
- At most one email a day, listing everything due. Each item is sent once per lead time.
- If a day is missed, it catches up the next morning.
Keep your CE fees up to date
Each renewal cycle has a CE fee panel: the fee, what you have paid so far and the date it can be paid from. Fee reminders use these amounts. Select Mark paid in full when it is done.
Stop reminders
Every reminder has an unsubscribe link. It turns off all reminder types at once and shows a confirmation page. Turn them back on any time in Profile → Notifications.
Good to know
- Reminders go to people who sign in, about their own records. People tracked without a login do not get email.
Still stuck? Email [email protected] and tell us what you were trying to do.
Track it all in one place
MyCertRenewal lets you log an activity once and see the credit it earns at each certification it applies to. Start free with up to 2 certifications.
Certification renewal and CPE/CEU tracking for IT and security professionals who hold more than one certification. MyCertRenewal is a ConsultraCloud product.
MyCertRenewal is a ConsultraCloud product.
App screens show sample data. All trademarks belong to their respective owners. MyCertRenewal is not affiliated with or endorsed by ISC2, CompTIA, EC-Council, ISACA, Cisco, Credly, Amazon Web Services or Microsoft.
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