Frequently asked questions

A web app that tracks certification renewals and continuing-education credit (CPE/CEU) for IT and security professionals who hold more than one certification. You log an activity once, and MyCertRenewal tracks how it counts at each certifying body, by its own rules.

IT and security professionals who hold certifications from more than one certifying body, and the MSPs, consultancies and security teams they work for.

A conference, webinar, course or new certification. You log it once, with what it covered, and MyCertRenewal works out where it counts.

Credit rules are built for ISC2, CompTIA, EC-Council and ISACA (CISA, CISM and CRISC, plus the CMMC credentials CCP and CCA). For Cisco’s CCNA, MyCertRenewal shows where an activity could count, because Cisco sets the credit values itself. AWS certifications that renew by exam are tracked by their expiry date, and you can record Microsoft credentials. More certifying bodies are coming.

AWS certifications that renew by exam are tracked by their expiry date. You can record Microsoft credentials, and credit rules are built for ISC2, CompTIA, EC-Council and ISACA today. You can request a certifying body on the Supported certifications page.

It can, but each certifying body decides by its own rules. One three-day conference was accepted for 12 CPE credits at ISC2, qualifies for 12 at EC-Council under a different category name, and is not eligible for a second EC-Council credential. MyCertRenewal tracks each answer separately.

It’s marked not eligible for that certification, with the reason recorded, so you don’t have to work it out again. It can still count toward your other certifications.

No. You still submit in each certifying body’s own portal. MyCertRenewal prepares the claim, shows what’s ready in a submission queue, and keeps the evidence attached.

No. MyCertRenewal isn’t connected to any certifying body’s portal. You enter each claim in the portal yourself.

From each certifying body’s rules, stored as data: categories, credit values, caps and group requirements. The certifying body always has the final say on what it accepts, and MyCertRenewal shows what the certifying body has recorded separately from what’s still pending.

Each claim moves through identified, planned, ready, submitted and accepted, so what a certifying body has accepted is never mixed up with what you’ve only planned or submitted. Claims marked Not eligible keep the reason.

Certificates, agendas, transcripts and similar documents. Each activity keeps its own proof (certificate, agenda, registration), and every certification you claim it toward uses the same audit package.

Each activity keeps the document that proves it: the certificate, agenda or transcript. Every claim from that activity uses the same file, so if a certifying body asks for proof, it’s ready.

Yes. You can import your digital badges from Credly.

MyCertRenewal supports two-factor authentication, and each organization’s data is kept separate from every other organization’s.

There’s a Free plan for one person and up to 2 certifications. Pro is $79 a year or $8 a month, Team is $79 a month or $790 a year for 10 people, and Compliance is starting with pilot customers. Prices are in US dollars, plus applicable tax. Founding offer: the first 250 subscribers to Pro annual pay $49 a year instead of $79 (until March 31, 2027 or until the 250 spots are taken, whichever comes first). See Pricing for the details.

No. Free covers one person and up to 2 certifications, with deadlines, the Command Center and where each activity counts. Found credit and the renewal plan are part of Pro, Team and Compliance.

Yes. Each morning MyCertRenewal emails renewal reminders: credits still short before a deadline, certifications renewed by exam that are about to expire, CE fees still unpaid, and prerequisites at risk. You choose the lead times (for example 90, 30 and 7 days) in Profile → Notifications.

Yes. Teams can work in one organization with roles and invites, or each person can keep their own account and share their records with the organization (Team and Compliance plans). See MyCertRenewal for teams.

Yes. If your employer asks, you can keep certifications private, decide whether they open your evidence files, and stop at any time in Profile > Sharing. Your records stay in your own account, so you keep everything if you change jobs. While you share with an organization on Team or Compliance, your account has Pro features at no cost to you, and for 90 days after sharing stops (unless the organization leaves Team or Compliance, which ends it right away).

Partly. Cisco sets every credit value itself and only accepts its own approved items, so for CCNA MyCertRenewal shows where an activity could count and what to check, but never a number. Found credit and the plan don’t include Cisco, but when a CCNA renewal is still short, your plan lists Cisco’s own options: catalog training, Cisco exams and Cisco Live.

The credit engine doesn’t. It applies each certifying body’s published rules, stored as data, which is why every number comes with its reason.

AI is used in one place. On Pro, Team and Compliance, it can read a certificate or email you upload or forward, so the form fills in the title, date, hours and provider for you to check before you save. When AI reading is on, the document is sent to Anthropic, which doesn’t use it to train its models and deletes it within 30 days, unless it must keep it longer as required by law or to enforce its usage policy. Your workspace owner (you, if you use MyCertRenewal on your own) can turn it off in Profile > Organization. How it works

No. It suggests; you add. Found credit is added as “identified” so you can review it before you file.

Dismiss it and add a short reason. It is recorded as not eligible, with your reason, so the decision stays on your audit trail and the suggestion stops appearing. You can change it later from the activity.

The plan builds on free, everyday activities: live webinars, chapter meetings, free courses, reading and writing. The one exception is a CCNA renewal that is still short. There the plan lists Cisco’s own options (catalog training, Cisco exams and Cisco Live), and some of those may cost money.

It applies CompTIA’s own categories and limits for Security+. For CompTIA, content must relate to the certification’s exam objectives, so the app shows that as a check for you to confirm.

No. MyCertRenewal is an independent product from ConsultraCloud and isn’t affiliated with or endorsed by any certifying body. Their names are used only to say which certifications are supported.

ConsultraCloud, a web-app company based in Waldorf, Maryland.