Help Center / Getting started
A tour of the Command Center
Applies to: All plans · Last updated October 8, 2026
The Command Center is your home screen: every renewal on one timeline, what is at risk, and what to do next.
At the top
- Next deadline: days until the nearest cycle ends.
- Ready to file: claims that are settled and evidenced, ready to enter in a certifying body’s portal.
- Requirements met and At risk: how many cycles are complete, and which is furthest behind after ready claims are filed.
- On a team account, choose the Person to view.
Renewal timeline and health
Every cycle sits on one line. The fill is credit the certifying body has recorded, and the label shows how much is ready to file (for example 17.5 / 50 · 6 ready). Filter by At risk, In progress, Not started or Met. Renewal health sums up where each certification stands today.
What to do next
A ranked list of the steps that close the most urgent gaps first, such as filing ready claims or finding credit for a certification that is short. It only counts what is already recorded and respects each cycle’s limits.
Further down
- Found credit: credit you already earned but never claimed. Pro shows the details. On Free you see the total, with a link to claim it with Pro.
- Prerequisites to watch: a certification another one depends on that is close to expiring, for example the DoD 8140 certification behind CMMC CCA.
- Audit readiness, Upcoming milestones, Credit progress, Quick actions and Recent activity.
Good to know
- The duplicate-claim check flags any activity claimed twice for credit in the same cycle, so you can fix it before filing.
Still stuck? Email [email protected] and tell us what you were trying to do.
Track it all in one place
MyCertRenewal lets you log an activity once and see the credit it earns at each certification it applies to. Start free with up to 2 certifications.
Certification renewal and CPE/CEU tracking for IT and security professionals who hold more than one certification. MyCertRenewal is a ConsultraCloud product.
MyCertRenewal is a ConsultraCloud product.
App screens show sample data. All trademarks belong to their respective owners. MyCertRenewal is not affiliated with or endorsed by ISC2, CompTIA, EC-Council, ISACA, Cisco, Credly, Amazon Web Services or Microsoft.
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