Security
How we protect your account and data
Your renewal records, evidence files and team details matter. Here’s what MyCertRenewal does today.
Two-factor authentication
Add a second sign-in step to your account, so a stolen password alone isn’t enough to get in.
Separate organization data
Each organization’s data is kept separate from every other organization’s.
Roles for teams
Team members join an organization by invite, with roles. Everyone manages their own records; owners and admins manage the team’s. The database enforces this, not just the screen.
Private file storage
Certificates and evidence files are stored privately with Supabase, hosted in the United States, and encrypted at rest (AES-256) and in transit (TLS). Supabase holds a SOC 2 Type 2 report; it covers Supabase, our storage provider, not MyCertRenewal itself.
Links that expire
A file opens only for people in your organization who are allowed to see that person’s records, and only through a link that expires after 5 minutes.
Backed up every hour
Your certificates and evidence are backed up every hour to a second, separate storage provider, and every copy is checked. A sample is read back and checked every week. The database is backed up daily.
Breached passwords refused
New passwords are checked against known breached passwords and refused if they appear there.
Two-factor policy for teams
On Team and Compliance plans, owners can require two-factor sign-in for admins or for everyone, see who has it on, and reset it for a member.
Confirm before anything is deleted
Every delete shows exactly what will go: the activity, each claim with its credits, each file. Deleting work already submitted or accepted asks you to type DELETE. Deleted something by mistake? Restore it from Recently deleted for 30 days.
Have a security question? Send it through our Contact page and we’ll answer directly.
Two-factor authentication built in.
Start free today
Free for one person and up to 2 certifications. No card needed.
Certification renewal and CPE/CEU tracking for IT and security professionals who hold more than one certification. MyCertRenewal is a ConsultraCloud product.
MyCertRenewal is a ConsultraCloud product.
App screens show sample data. All trademarks belong to their respective owners. MyCertRenewal is not affiliated with or endorsed by ISC2, CompTIA, EC-Council, ISACA, Cisco, Credly, Amazon Web Services or Microsoft.
© 2026 ConsultraCloud. All rights reserved.